Resolution Center to solve issues
In case a job wasn't or cannot be fulfilled either by the seller or by the buyer, both can go to solve the issues to Resolution center.
They have 2 options:
1. Request mutual cancellation
And the following message will appear, with the possibility to send a message to the other part, and confirm after that.
2. Request Arbitration
The following message will appear where you can expose the problem to site’s admin.
After submitting the request, the admin has to go to Jobster > Resolution Center and decide in whose favor he closes the arbitration request.